TalkingSoft.com Forums: WMP10 Encountered Problem - TalkingSoft.com Forums

I've done a lot of reading over the past week and have not been able to find a solution to my problem, so I am hoping someone on this board can provide me with some assistance.

I have WMP10 installed. At one time I was able to play MPEG ts type files (Satellite recordings), now I cannot.

When I try one of these recordings, WMP comes back and tells me that it has encountered a problem and must shutdown. WMP does work for regular DVDs and even the WMVHD files. WinDVD can play these recordings just fine. I cannot play them with Zoomplayer. With Zoomplayer I get an access violation error at address 0x0000000....

I'm thinking my problems is codecs. I used the windows codec diagnostic utility and it came back saying the decoders I have are fine, ie Intervideo and PowerDVD.

My other Dell PC with win2K has the same problems. My laptop from work can play the files just fine in WMP10 and even Zoomplayer. Using Sherlock, I compared the codecs on the laptop to my HTPC, and except for a few, they are nearly identical with the exception of version #s.

Some things I have tried.

1) Uninstalled most codecs (k-lite, divX, xvid, etc).
2) Tried graphedit. Installed filter async which prompted for a file. When I tried a recording, graphedit failed, "Encountered Problem and must shutdown".
3) Reloaded WMP10.

Going to next try..
1) rename Quartz.dll to quartz.bak, and reinstall wmp10.


Can anyone give me some direction?

Thanks in advance to those that can.


FYI - AhtlonXP 2500-m oc'd to 2.3Ghz, Abit-NF7-Sv2 mobo. 1GB or DDR400 OCZ. WinXP w/SP2.

This is to let anyone reading this know that I have resolved my problem.

How?

I found the quartz.dll file and renamed it to quartz.old. I reinstalled WMP10, without uninstalling it first. I just reloaded overtop. Essentially, it created a new quartz.dll file and left everything else there.

This worked.

Glad to hear it.
Sometimes the easiest solution like a re-install is the best solution.

I'm gald to hear that you got it fixed, but why did you choose to alter the quartz.dll file???